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We started Renegade because
we were tired of the BS
After watching processors nickel-and-dime small businesses for years, we built the company we wished existed when we were merchants ourselves.
Make payment processing transparent, fair, and simple
The payment processing industry has operated on complexity and confusion for decades. Hidden fees with vague names. Multi-year contracts with liquidated damages clauses buried on page 47. Tiered pricing models designed so the processor always wins.
We believe there's a better way. Interchange-plus pricing shows merchants exactly what every transaction costs. Month-to-month agreements mean we have to earn your business every day. And a real human answering the phone in under 60 seconds means you're never stuck waiting when you need help.
We're not trying to disrupt payments with some revolutionary new technology. We're just doing the basics right: fair pricing, honest communication, and support that actually supports you.
"A visual language built for empathy and SME empowerment."
From frustrated merchants to industry reformers
The problem we lived through
We ran small businesses before starting Renegade and were a part of the payments industry. We experienced the pain first hand, and witnessed the frustration from business owners: surprise rate increases, fees that appeared out of nowhere, and contracts that felt impossible to escape. Our team decided the industry needed a reset, transparent pricing like Square, but with real customer service.
Building what should already exist
Renegade Payments was launched with three core commitments: interchange-plus pricing on every account, zero contracts, and a support team that actually picks up the phone. No gimmicks, no technology play. Just honest processing done right.
Growth through word of mouth
We've never had a traditional sales team that cold-calls businesses. Over 60% of our merchants come from referrals. When you save a restaurant owner $5,000/year, they tell every business owner they know. Our growth proves that doing right by merchants is the best marketing strategy there is.
Where we are today
Renegade Payments services many industries nationwide, across all 50 states. We are striving to save merchants more and looking to use advanced technology to do so. Our AI powered savings analysis and next generation dashboard are making transparent processing even easier. And we are just getting started.
Our values aren't on a poster.
They're in our contracts.
Radical Transparency
Every fee is disclosed before you sign up. Every line item on your statement is explained. If you ever see a charge you don't understand, call us and we'll explain it or remove it.
Earn It Every Month
We don't lock merchants into contracts because we believe we should have to earn your business every single month. If we're not delivering value, you should be free to leave.
Human-First Support
AI chatbots are great for product recommendations. They're terrible when your terminal goes down during the dinner rush. Our support team is US-based and answers in under 60 seconds.
Fair Pricing, Period
We believe every new business deserves fair, transparent pricing from day one — not inflated rates because you're "new" or "unproven." We make a fair margin on interchange-plus pricing and that's enough.
Merchant Success
Your success is our business model. When you process more volume, we earn more. So we're incentivized to help you grow, optimize your payments, and keep your costs low.
Small Business Advocacy
We actively advocate for fair interchange rates, transparent pricing standards, and merchant rights. When policy decisions affect small businesses, we show up and fight for you.
Your security is non-negotiable
We invest heavily in security and compliance because your customers' data — and your livelihood — depend on it.
PCI DSS Level 1
The highest level of PCI compliance, independently audited annually. Your cardholder data is protected by the same standards used by the largest banks.
End-to-End Encryption
Point-to-point encryption (P2PE) from the moment a card is swiped or tapped. Card data is never stored on your terminal or transmitted in plain text.
99.99% Uptime
Redundant processing infrastructure across multiple data centers. We've maintained 99.99% uptime for the past 36 months. Your business never stops because of us.
Why merchants stay with Renegade
"I've recommended Renegade to 14 other business owners in my BNI group. Every single one switched and every single one saved money. That's the kind of track record that earns trust."
"When my terminal died on a Saturday evening, I called Renegade expecting voicemail. A real person answered in 30 seconds and walked me through a mobile processing backup. That's when I knew I chose the right processor."
Ready to work with a processor
that puts you first?
No contracts, no hidden fees, no pressure. Just transparent pricing and a team that picks up the phone.